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25/11/2009: Mb Trading Launches Mbt University

(El Segundo, CA) – January 28, 2009 – MB Trading (“MBT”), a technology-driven, low-cost brokerage specializing in order routing in securities, futures, foreign exchange instruments, bonds, and options through various global exchanges, announced today that it has launched its new website with a new on-line training facility MBT University. The University is a major enhancement designed to educate traders about all of the markets covered by the company’s Award-Winning* Navigator software, as well as all of the third party tools that connect to MB Trading.

“As our offerings have expanded, so has our need to streamline the open dialogue that we maintain with our customer base,” said Ross Ditlove, CEO of MB Trading. “The University is designed to provide a forum for our customers to get answers to their questions, whether they trade stocks, forex, futures, or options. We’ve always done this, but the scale of communication and the 24-hour response time for our customers to get the answers that they need has increased exponentially with University. We want to treat our retail customers, our institutional clients, and our third party developers and programmers equally. Our priorities in designing the University were real-time customer support and a rotating webinar schedule that meets the needs of retail customers in different time frames globally. We believe that the brokerage industry must maintain full transparency with clients now more than ever, and MB Trading is happy to continue to lead as the electronic trading industry matures.”

Another key design factor was making sure that as many low-cost communications tools were available to the public as possible. Customers around the globe can contact the company in a variety of ways, including on-line chat, Skype, telephone, and e-mail. The on-line webinars themselves are free to everyone and include voice, text, on-line screen-sharing, and Powerpoint presentations using the latest Adobe Connect software.

“Look at everything that we’re doing from a trading perspective, and MBT University matches that philosophy,” said Chris Mercer, Director of MBT University. “In forex, we’ve eliminated the deal desk model to align ourselves with the interests of our customers. In stocks, we offer a trading technology that has topped Barron’s list for active traders for years, and we offer this with some of the lowest commissions in the business. With the launch of MBT University, our goal is to make sure that our traders understand the markets, software, and trading styles of their preferred asset class. We do better when our customers know more, and this lets us answer their questions and get constant feedback at no cost to them.”

MBT University plans to offer up to 15 courses a week at various times a day. Registration for each event is handled on the Company’s website, and customers are sent automated reminders ahead of the event as well as recordings of each event when it is completed.



 
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